U-Win Guarantee

U-Win Guarantee

Our Birmingham Plumbers Are Backed by the U-WIN Guarantee

Benjamin Franklin Plumbing of Birmingham does not just claim to provide service integrity—we also back it up by being endorsed as a U-WIN contractor. Hiring a U-WIN-endorsed contractor means you’ll get a plumber who has undergone drug testing, passed a background check, and has received thorough training in his or her trade. Our U-WIN guarantee sets us apart from other plumbers in the area and provides customers with the peace of mind they deserve.

While many companies offer a satisfaction guarantee, we back ours with the accountability of a third party. If a customer is unhappy with our service for any reason, U-WIN will step in and handle the resolution to ensure a fair and satisfactory conclusion.

Our code of ethics includes the following:

  • Regular random drug testing for our employees
  • Thorough background checks on all plumbers
  • A 100% satisfaction guarantee
  • Quality customer service
  • U-WIN provided with all information regarding your service
  • We allow U-WIN to make decisions for customer resolutions
  • We train all technicians extensively before they enter your home
  • We provide the best service and use quality materials, labor, and craftsmanship
  • We adhere to all laws, regulations, and ordinances
  • Our financial and accounting procedures follow local, state, and federal laws

Find out more about our U-WIN guarantee or schedule an appointment with our Birmingham plumbers by calling (205) 236-4067. A member of our team is ready 24/7 to talk to you.

  • BBB
  • 24/7 Emergency Services
  • U-Win Satisfaction Guaranteed
  • Our Top Priority Is Customer Service

    We treat our customers, employees, and industry partners with the respect they deserve.

  • Plumbers You Can Trust

    All of our plumbers are background checked and drug tested.

  • 24/7 Emergency Services

    24/7 emergency service is available and a live technician is always on call.

  • No Additional After-Hours Fees

    You’ll never be charged after-hours fees, even during weekends and holidays.

  • 100% Satisfaction Guaranteed

    We offer a 100% satisfaction guarantee backed by expertly trained plumbers.

  • If Any Delay, It's You We Pay. ®*

    We provide a guarantee that pays the customer $5 for every minute we’re late.

  • “Kevin W. was fabulous!! He came after hours and knew exactly what my problem was. He fixed it quickly and was most helpful!”

    - Bee Lewis
  • “Kyle Hooper was superb! Came out this evening after a long days work and had the best attitude like it was the first job of the day! I am recommending this company to anyone needing help. Great job Kyle!”

    - Catherine Dellinger
  • “Shane arrived on schedule and got all 3 issues I had fixed. Took the time to answer my questions and explain what he was doing. Much appreciated.”

    - S.P.

Help Is Right Around The Corner!

Fill out the form, or call 205-236-4067 today for prompt service.
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